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Dallas / Fort Worth Escape Room Challenge

817.857.3555
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SMS – Messaging Terms & Conditions

Here’s the updated Messaging Terms & Conditions for The Secret Chambers with the correct phone number taken from the official website — (817) 857-3555 — as listed for The Secret Chambers contact info.


📱 Messaging Terms & Conditions

The Secret Chambers
513 Alta Mere Dr
Fort Worth, TX 76114-4054
support@thesecretchambers.com
(817) 857-3555
Privacy Policy: http://eepurl.com/jzmDdA


General Program Description

By opting into the SMS messaging program offered by The Secret Chambers (“Company,” “we,” “us,” or “our”), you expressly consent to receive recurring automated marketing, promotional, transactional, and informational text messages from The Secret Chambers.

These messages may include, but are not limited to:

  • Promotional offers

  • Event announcements

  • Booking reminders

  • Appointment confirmations

  • Customer service updates

  • Loyalty program communications

  • Special event notifications

  • Surveys and feedback requests

Messages may be sent using an automatic telephone dialing system, automated technology, artificial or prerecorded voice technology (where applicable), or other automated means to the mobile telephone number you provided when signing up or any other number you designate.

Consent to receive SMS marketing messages is not a condition of purchase.


Message Frequency

Message frequency will vary based on user interaction, promotional schedules, and operational needs. We reserve the right to increase or decrease the frequency of messages at our discretion at any time without prior notice.

We also reserve the right to change the short code, long code, phone number, or alphanumeric sender used to send messages.


Message & Data Rates

Standard message and data rates may apply according to your mobile carrier plan. Charges for text messages may appear on your mobile phone bill or be deducted from your prepaid balance.

If you have questions regarding your messaging or data plan, you should contact your wireless provider directly. The Secret Chambers is not responsible for any fees charged by your mobile carrier.


Eligibility

By enrolling in this messaging program, you represent that:

  • You are at least 18 years of age or have obtained express parental or guardian consent.

  • You are the account holder or authorized user of the mobile number provided.

  • You have the authority to consent to receive messages at the number provided.


Carriers & Delivery Disclaimer

Participating carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider/network operator and is outside our control.

We do not guarantee message delivery, timeliness, or accuracy.


Cancellation / Opt-Out

You may opt out of receiving SMS messages at any time by:

  • Texting STOP in response to any message

  • Using an unsubscribe link provided in our messages (if applicable)

  • Contacting us at support@thesecretchambers.com

Upon receipt of your opt-out request, we will send a confirmation message and will cease further SMS communications unless and until you re-enroll.

You may receive one final confirmation message after opting out.


HELP & Customer Support

For assistance, you may:

  • Text HELP in response to any message

  • Email support@thesecretchambers.com

  • Call (817) 857-3555

We will respond with information about our services and how to unsubscribe.


Transfer of Number

You agree that before changing, transferring, or deactivating your mobile phone number, you will either:

  • Text STOP from the original number

  • Use the unsubscribe link provided

  • Notify us at support@thesecretchambers.com

Failure to do so may result in messages being sent to a new party who acquires your number. You agree to indemnify and hold harmless The Secret Chambers from any claims arising out of your failure to notify us of a number change.


Privacy & Data Use

We respect your privacy. Information collected through our SMS program may include:

  • Mobile phone number

  • Message interaction data

  • Opt-in/opt-out timestamps

  • Engagement metrics

We do not sell your mobile number to third parties for their independent marketing purposes.

For full details regarding how we collect, use, and safeguard your information, please review our Privacy Policy at:
http://eepurl.com/jzmDdA


Prohibited Content & Use

You agree not to use our messaging platform to:

  • Engage in unlawful, abusive, or threatening communication

  • Transmit fraudulent or misleading information

  • Impersonate another individual

  • Harass or intimidate staff

We reserve the right to terminate messaging access for users who misuse the program.


Limitation of Liability

To the fullest extent permitted by law, The Secret Chambers shall not be liable for:

  • Delayed, undelivered, or misdirected messages

  • Errors in message content

  • Service interruptions

  • Carrier transmission failures

  • Unauthorized access to your mobile device

  • Damages resulting from reliance on message content

Our total liability under these Messaging Terms shall not exceed $100.


Indemnification

You agree to indemnify, defend, and hold harmless The Secret Chambers, its officers, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising out of:

  • Your breach of these Messaging Terms

  • Your provision of an unauthorized mobile number

  • Your failure to notify us of a number transfer

  • Your misuse of the messaging program


Dispute Resolution & Arbitration

Any disputes arising out of or relating to this messaging program shall be resolved through binding arbitration in Tarrant County, Texas, in accordance with the rules of the American Arbitration Association.

You agree to waive:

  • The right to a jury trial

  • The right to participate in a class action lawsuit

All claims must be brought individually.


Compliance with Laws

Our SMS messaging program is intended to comply with:

  • The Telephone Consumer Protection Act (TCPA)

  • The CAN-SPAM Act (where applicable)

  • CTIA messaging guidelines

  • Applicable Texas state laws

Nothing in these Terms shall be interpreted to limit consumer rights provided by law.


Messaging Program Modifications

We reserve the right to:

  • Modify or discontinue the messaging program at any time

  • Update these Messaging Terms

  • Change pricing or delivery structures

Changes will be effective immediately upon posting. Continued participation after changes constitutes acceptance of revised terms.


Contact Information

The Secret Chambers
513 Alta Mere Dr
Fort Worth, TX 76114-4054
support@thesecretchambers.com
(817) 857-3555

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The Secret Chambers - Fort Worth
513 Alta Mere Drive Fort Worth, TX 76114
Ph: 817.857.3555

The Secret Chambers - Arlington
2111 N Collins St #225 Arlington TX 76011
PH: 682-347-4033

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